Mobile & Consumer Electronics

MCE

With MCE-360, CTDI provides a total and technically focused service
model that includes four primary service categories:

After Market

  • Global remarketing
  • e.commerce
  • Recycle/scrap
  • R2 certified process and parts havesting

Engineering & IT

  • Automated, robotic, multi-unit test systems (REV-2 & HALO)
  • LCD reman
  • CTDI app development and IT
    (OLP+, ETOS)
  • Full NPI management

Test & Repair

  • Screen & clean/triage
  • OEM certified repair
  • Cosmetic refurbishment
  • Parts management
  • Data erasure services
  • Walk-in centers

Global Logistics

  • In-region models
  • Kitting & direct fulfillment
  • Forward logistics
  • Reverse logistics
  • Inventory management
  • Vendor managed inventory models

CTDI’s multi-location footprint

Around the world, CTDI provides our customers access to a network of more than 100 facilities in 22 countries. This way, we offer cost-effective in-region and cross-border solutions. In Europe alone, CTDI has 20 locations in 13 countries. This enables us to offer our customers the benefits of regionally optimized logistics and strict quality controls, all with a single supplier partner.

 

  The MCE facilities of CTDI Europe (marked with a smartphone)

MCE Portfolio and Accreditations

MCE provides test, repair and refurbishment of smartphones, tablets, laptops, wearables and other consumer electronics. CTDI boasts accreditations with major OEM's such as Samsung, Apple, Huawei, Lenovo & HTC, which means we are using original equipment and spare parts.

At a glance: Mobile & Consumer Electronics in figures

0

Smartphone
repairs per day

0

Dedicated team members
all over Europe

0

Customer
interactions per day

Engineering Resources & Test Development

CTDI’s engineering group designs our testers with multi-unit, component level troubleshooting in mind. The result is efficient, reliable testing, with CTDI leading the industry in quality, service and innovation.

EVO-1 Automated Cosmetic Grading

CTDI developed our own test technology for cosmetic grading using hi-res cameras. Using this technology, CTDI’s automated, multi-unit test systems are able to perform full parametric cosmetic grading without the variance of user subjectivity or error.

BLITZ-1 Consumer Personal Information Clear

CTDI don’t rely on Third Party tools but developed its own CPI Eraser. BLITZ makes sure that consumer data is securely erased on Android and iOS devices.

The REV-2: CTDI‘s multi-unit Mobile Device Tester

As an example of CTDI’s outstanding engineering capabilities,
the innovative REV-2 has industry-leading technical capabilities when it comes to objective smartphone testing:

CTDI is Europe‘s largest authorized after market services provider.
We are proud to enjoy long-term partnerships with global brands.

CTDI is Europe‘s largest authorized after market services provider.
We are proud to enjoy long-term partnerships with global brands.

Smartphone Repair online? – CTDICARE!

You want to send in your Apple mobile device for repair or do you have a repair request? Then you are exactly right on our CTDI Repair Portal CTDICARE!

CTDI’s first Walk-in Store in Berlin

The CTDI Repair Lounge in Berlin, Germany, was opened in 2018 and is your place to go for professional and authorized Apple product repair. We also offer individual solutions for business customers.

Contact Mobile & Consumer Electronics

Vice President Mobile & Consumer Electronics

Paul King

E-Mail: paul.king@ctdi.com

CTDI - Global Engineering, Repair & Logistics

We support our customers in planning, configuring, modernizing, maintaining and de-building their technology and networks. We also take over the distribution or the after-sales service for their products.

CTDI Europe

Stephanstr. 4-8
76316 Malsch
Germany

+49 7246 80-0

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